Leaders in Academic Medical Centers face a need for robust change in healthcare. They are faced with diminished resources, expanded expectations and are called upon daily to lead change and achieve the “Triple Aim” of better health, better care and lower costs. Leaders of change also face increased stress and burnout. Thomas Bodenheimer’s, “Quadruple Aim” (1) challenges leaders to prioritize their own health in order to effectively promote the health of others. By applying the continuous quality improvement (CQI) process at the personal level, leaders can demonstrate the knowledge and skills to lead change while simultaneously promoting personal improvement. This session will focus on describing strategies for leading change at the personal level. Participants will have an opportunity to reflect on the components of the process of change, their own resilience, personal vision and to strengthen their commitment to personal health choices. They will critically analyze and prioritize areas for personal improvement and define global aims, SMART objectives, actionable steps, timelines, challenges and resources for sustainability. The process begins with a personal needs assessment and ends with an actionable personal improvement plan. Participants will be supported to implement their personal plans and to partner and disseminate tools with team members and colleagues at their home institution. At the conclusion of this seminar, the participant will be able to:
- Describe the importance of achieving “The Quadruple Aim”
- Discuss Strategies for Leading Change Personally and at the Team level
- Adapt the model for systems improvement as a framework from which to apply personal health improvement.
Presenter Bios
Dr. Pipas is a Professor in Community and Family Medicine at Dartmouth’s School of Medicine. She has served as Assistant Dean, Vice Chair, Director of the Office of Community-Based Education and Research and Director of Dartmouth’s Regional Primary Care Center, a collaborative of 23 NCQA Patient-Centered Medical Homes. Recognitions include: Academy of Master Educators, Clinical Teacher of the Year, Humanism in Medicine and AOA Honors Societies. She completed an MPH at The Dartmouth Institute for Health Policy and Clinical Practice, directs Dartmouth’s Leadership and Public Health Curriculum. She has served as Faculty for the American Association of Medical Colleges (AAMC) National LEAD Certificate Program and teaches Applied Leadership for the Leadership Preventive Medicine Residency at Dartmouth Hitchcock Medical Center. She directs Experiential Leadership Development at Dartmouth Medical School and is the Co-Director of a new course Healthcare, Population Health and the Practicing Physician. She is Past President of the New Hampshire Academy of Science and serves on the Board of Directors for the Society of Teachers of Family Medicine, the Board of Trustees of Kimball Union Academy, and the AAMC Council of Faculty and Academic Societies.
She teaches and partners with Health Care Providers globally and to achieve her vision of Healthy Individuals Contributing to Healthy Communities. Her Areas of Interest, Experience and Consulting Expertise are Health and Wellness at the Individual, Public Health and Population Level. She teaches and speaks on personal wellness and improvement strategies to achieve “The Quadruple Aim” with focus on performance training that minimizes burnout and promotes resilience.